Return & Refund Policy

We want you to be satisfied with your purchase from BL4CKLINE Auto. This policy explains how returns, refunds, damaged items, and cancellations are handled.

30-Day Return Window

You may request a return within 30 days of delivery. To be eligible, the item must be unused, uninstalled, in the same condition in which you received it, and returned with its original packaging, accessories, manuals, and proof of purchase.

To start a return, contact us at bl4cklineauto@gmail.com before sending anything back. Returns sent without prior authorization may not be accepted.

Automotive Parts and Compatibility

Please verify compatibility, dimensions, fitment, and intended use before ordering. Items that have been installed, mounted, modified, used, damaged during installation, or show signs of use are not eligible for return unless they were defective when received or applicable law requires otherwise.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us as soon as possible after delivery and include your order number, a description of the issue, and clear photos or video where relevant. We will review the case and, where appropriate, arrange a replacement, refund, or other suitable resolution.

Non-Returnable Items

We do not accept returns for gift cards, personalized or custom-made items, items marked as final sale, or products that cannot be returned for safety or hygiene reasons once opened, except where required by law. Used or installed automotive products are also non-returnable unless defective upon arrival.

Return Shipping

Unless the item is defective, damaged on arrival, or incorrect due to our error, return shipping costs are the customer's responsibility. Original shipping charges are non-refundable unless required by applicable law.

If the return is due to our error or an eligible defect, we will provide appropriate return instructions and cover reasonable return shipping where applicable.

Refunds

Once your return is received and inspected, we will notify you whether the refund has been approved. Approved refunds are issued to the original payment method. Please allow up to 10 business days after approval for the refund to be processed by us; your bank or payment provider may require additional time to post the funds.

If more than 15 business days have passed since we approved your refund, contact us at bl4cklineauto@gmail.com.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible. We cannot guarantee changes or cancellations after processing or fulfillment has begun. If an order has already shipped, the standard return process applies.

Exchanges

The fastest way to obtain a different item is to request a return for the eligible item and place a new order once the return is approved.

Consumer Rights

Nothing in this policy limits any mandatory consumer rights or remedies that apply under applicable law.

Contact

For return or refund questions, contact BL4CKLINE Auto at bl4cklineauto@gmail.com.